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This Privacy Policy is designed to explain some of the Privacy Principles that we abide by in providing a responsible and reliable internet payment environment for our PanGlobal Online customers.

Collection Of Customer Information
We will collect and use customer information as minimally as possible. The information that we collect is primarily used to provide you with insurance services you have requested for, evaluate your insurance needs, to prevent fraud and to offer additional products or services that we believe might be of benefit to you.

Handling Of Customer Information
We have established strict confidentiality standards for safeguarding the confidentiality of information of our customers and to respect your privacy at all times. Only employees trained in the proper handling of customer information may access such information.

Disclosure Of Customer Information
We do not disclose your information to any third party or external organizations. However, to ensure that you benefit from our full range of product and services, your non financial information may, from time to time be provided to our alliance partners, suppliers and any other parties.

If information is provided to these entities, we will ensure such entity have given their undertaking to maintain the confidentiality of such information.

The only other instances where we disclose your information is:

  • When it is required by law.When such disclosure is required under legislation or regulation, government agency or court order.
  • Where it is authorized by you.

Security Measures in Place to Protect the information
We protect your information in a highly secure data centre, adhering to strict computer security standards. We have put in place, privacy protection control systems designed to ensure that information about our customers remain safe, secure and private. For further information on our security measures please see our security statement.

Accuracy of Information
We acknowledge that keeping your data and information accurate and updated is very important. You can help us keep accurate records by informing us of any changes so that we can update our records accordingly. If you have any reason to believe that your records with us are inaccurate, incomplete or not updated, please write in to us, upon which we will promptly rectify it.

Customer Complaints
You may address any queries, concern or complaints relating to your information or data by writing or e-mailing us.

If you like to make an enquiry, please call 1-800-88-1111
If you encounter any problems at our site, please e-mail our Systems Administrator at
cservice@pgi.com.my
Terms and Conditions  |  Privacy Policy  |  Security Policy